Frequently Asked Questions

FAQs

Why do I need to clean my solar panels?

Dust, sap, pollution, and bird droppings are common causes of dirt build-up on solar panels. This dirt blocks sunlight, reducing system performance and efficiency, leading to lower energy output and financial loss. Similar to how power from a full battery drains into a dead battery, energy from clean cells gets wasted in shaded areas, reducing generation.

What are the efficiency gains?

Cleaning your solar panels can significantly boost their efficiency. Based on customer feedback, we've seen efficiency improvements ranging from 10% to 40%, depending on how dirty the panels were before cleaning.

Doesn't rain wash my panels?

No, like a car, rain can remove some loose dirt, but for a proper clean, a more thorough scrub is required to get rid of grime.

Why do you use filtered water?

Studies show that tap water is almost always unsuitable for cleaning solar modules. The presence of minerals will, after drying, form limescale/stain deposits on your panel glass. This will decrease energy production or even damage the panel due to the creation of hotspots and corrosion.

How often should I wash my panels?

Optimal cleaning frequency depends on where you are located. We are seeing more and more than more frequent cleaning is very much worth the financial to see efficiency gains. Chat to our experts about an optimal frequency of cleans for your system.

How long does the cleaning process take for large solar arrays?

The cleaning time depends on the size of the system and its location. We can currently clean up to 2,000 panels per day, ensuring efficient service to minimize energy generation losses.

Will cleaning disrupt our daily operations?

No, our cleaning service is designed to be minimally disruptive. We can schedule cleanings during off-peak hours or weekends to ensure your business operations continue smoothly.

Can cleaning be done on weekends or outside working hours?

Yes, we offer flexible scheduling options, including weekends and evenings, to accommodate your business needs and minimize any potential disruptions.

What kind of dirt or debris affects solar panel performance the most?

Common contaminants include dust, pollen, bird droppings, pollution, and plant sap. These block sunlight and reduce panel efficiency, but our thorough cleaning methods restore performance.

Is there a warranty or guarantee for the cleaning service?

Yes, we stand by the quality of our work. If you're not satisfied with the results, we offer a follow-up service to ensure your panels are performing optimally.

How do you ensure the safety of workers during the cleaning process?

Our team are insured and follows strict safety protocols, including the use of safety harnesses, certified equipment, and comprehensive training to ensure a safe cleaning process for both workers and your property.

What equipment do you use for large-scale solar cleaning?

We use water-driven disc brushes with filtration systems, ensuring effective cleaning while protecting the panels. Our equipment is designed to handle large arrays efficiently.

Will cleaning damage the panels or void warranties?

No, our cleaning process is gentle but effective, using soft brushes and purified water to avoid damage. Additionally, our cleaning methods comply with manufacturer guidelines, so warranties are not affected.

Can you provide regular maintenance or cleaning schedules?

Yes, we offer customizable maintenance plans based on your system’s needs. Regular cleaning schedules help maximize efficiency and extend the life of your solar panels.

What are the environmental benefits of keeping panels clean?

Clean panels operate at peak efficiency, meaning your solar system produces more clean energy. This helps reduce your reliance on non-renewable energy sources and lowers your carbon footprint.

Do you offer monitoring or inspection services along with cleaning?

Yes, we provide additional services such as system performance monitoring and visual inspections to ensure your panels are operating efficiently and identify any potential issues early on.

How do you handle cleaning on panels located in hard-to-reach areas?

We use specialized equipment, including extendable brushes and long ladders, for panels in difficult-to-access areas. Our team is experienced in handling these challenges to ensure a thorough clean minimizing risk.

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